Serving the IT needs of ChARM customers nationwide

Do these “why” questions sound familiar?

  • Why is my internet so slow?

  • Why can’t I get my printer to connect?

  • Why is my laptop dropping access to my EMR?

  • How do I make sure that we are HIPAA compliant?

  • How do I protect my systems from malware?

Solve your “Whys” with a partner.

ChARM Health has partnered with Scantron Technology Solutions, an IT service provider, to alleviate all the “whys” that can happen day to day outside of your software. We’re a preferred support provider for ChARM Health customers nationwide. In fact, we support more than 2,300 physician practices in total. Through our remote and onsite support, remediation, planning, and proactive maintenance, you can maintain a secure, highly available, and highly performing infrastructure.

Scantron Technology Solutions (STS) is a full service provider who can handle the needs of a customer that has little to no IT staff or those that need to supplement their current support team.  With over 165 company employed field service technicians and a state of the art Network Operations Center; STS is committed to providing top notch service to even the smallest of independent medical practices.

Your ChARM Health Team is confident that Scantron Technology Solutions meets the needs of our medical practices that need support with IT requirements, great or small.”

– Venky Chellappa, VP of Sales

www.ChARMHealth.com

Delegate your IT to-do list to an expert

We’ll assess your total IT environment and suggest options to improve your technology’s performance and availability. Our services cover these requirements and more:

  • Network, WiFi, internet
  • End user devices, smart phones, POS terminals
  • Multi-function printers, Zebra printers
  • Cloud apps, Office 365 (including migrations)
  • Security, backup and recovery

Request a consultation below and we’ll contact you to schedule one.

Testimonials

Any time we buy a new computer or have an issue, for example, if we can’t connect to a printer, or a PC crashes, Scantron is ready to helpWe’ve had very good response times. They look at the whole environment, not just the wireless network or the PCs. It’s good to know we can make just one call to start diagnosing and resolving any issues. Scantron takes ownership of any issue. The answer is never, “We don’t know, we can’t help you,” but it’s rather, “We’ll get it fixed.”

Dr. Sorina Rentea Doctor of Chiropractic Paulina Medical Clinic

There was no way we could open a satellite office in Florida without STS helping us to get it up and running.

Mandi Jones Chief Operating Officer Caring Medical Regenerative Medicine Clinics

For us, it was a no-brainer. We’d free our IT staff to get back to the work that adds value to our company, and we’d reduce printer downtime and the last-minute rush to get toner where it needs to go. The service is consistently so outstanding that we don’t hear much about it. They respond quickly and they get the job done.

Kris Hopkins Vice President of IT Echo Group, Inc.

Resources

Video

Introduction to Scantron Technology Solutions video

Watch the story about who Scantron Technology Solutions is and what we do, both remote and onsite, for thousands of customers all over the country. 

Case Study

Peoples Supply Case Study

A building materials supplier implemented ECi Spruce and relied on Scantron to design, implement, and support their new environment.

Video

Technology Leadership Video

Vern Kathol, VP of Hardware and Managed Print Services, walks you through all of our service lines and industry-leading solutions.

Quick Read

18 May 2019

Technology Is Dramatically Changing Higher Education

Over the past few years, technology has improved communication, collaboration, and overall effectiveness of…

Quick Read

16 May 2019

Disaster Recovery and Business Continuity

How does Scantron’s business continuity offering work? First, we can validate whether a client’s…

Case Study

Building Products, Inc. Case Study

Over its nearly 20 years with Scantron Technology Solutions, BPI has grown and expanded to many locations with confidence while keeping IT costs minimal.

Webinar

Get More Value from Your IT with Less Effort, More Accountability

This webinar is a brief overview of common healthcare practice IT needs.

Quick Read

27 February 2019

Expert Advice on Selecting Secure Passwords

The Midlands Business Journal interviewed experts in cybersecurity including Dave Koopmans, solutions engineering manager…

Webinar

The Sky Is Not Falling: Adaptable IT Security Strategy

ON DEMAND Recorded March 13, 2019 There is much noise, information, regulation, and change…

Quick Read

25 January 2019

We’re Sponsoring Future OPS 2019

Future OPS is an Omaha-area bank technology conference that attracts banking professionals from all…

Quick Read

20 December 2018

SQL 2008 R2 End of Support Options

Even more urgent than the end of support (EOS) for Windows 7 and Server…

Quick Read

20 December 2018

Windows Server 2008 End of Support Options

Microsoft is advising all Server 2008 customers of their options after standard support ends…

Use One Provider for All Network, Cloud and Device Support

With our affianceSUITE™ subscription service, enable anyone in your practice to make one phone call to handle any IT performance and availability problem. We’ll proactively monitor your systems to minimize downtime and support everything you have. All for a fixed monthly fee.

Learn More